Privacy Policy

1. Information We Collect

We may collect the following categories of information when you interact with our website or services:

• Personal Data – Name, email, phone number, postal address, project details.
• Technical Data – Browser type, IP address, device info, cookie identifiers.
• Communication Data – Messages submitted via enquiry forms, email, calls or WhatsApp.

2. How We Use Your Information

We use your information for purposes including but not limited to:

• Deliver design & renovation services and manage projects.
• Follow up on enquiries, consultations and quotations.
• Improve website functionality, user experience and customer support.
• Send updates, quotations or promotional materials — only with your consent.

3. Cookies & Analytics

We use cookies and third-party analytics tools to understand site usage and improve performance. You can disable cookies in your browser settings, but some features may not work properly if disabled.

4. Sharing of Information

We do not sell or trade your personal information. We may share data only with:

• Trusted contractors, designers and suppliers necessary to complete your project.
• Payment processors and IT providers to support our operations.
• Legal authorities if required by applicable law.

5. Data Security

We implement reasonable technical and organisational measures to protect your data. However, no online system is completely secure and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Update or correct inaccurate information.
• Withdraw consent to marketing communications.
• Request deletion of personal data unless retention is required by law.

To exercise these rights, contact us: info@thedesignm.com

7. Third-Party Links

Our site may include links to other websites. We are not responsible for their privacy practices — please review their privacy policies before sharing personal information.

8. Updates to This Policy

We may update this policy from time to time. Continued use of our site after changes indicates your acceptance. We recommend checking this page periodically for updates.